Billing is only available in the Cloud version of Teable. Self-hosted users should refer to the License Activation documentation.
Accessing Billing Settings
Only Space Owners have access to billing settings. To access:- Click the ”···” button in the upper right corner of the space
- Select Space Settings
- Navigate to the Billing page
Billing Page Overview
The Billing page displays the following information:Current Plan
Shows your current subscription status including:- Subscription level (Free, Pro, or Business)
- Price per seat (monthly or yearly)
- Number of seats
- Renewal date or cancellation date if applicable
Usage Statistics
Monitor your space’s resource consumption with these metrics:| Metric | Description |
|---|---|
| Total collaborators | Number of collaborators in the current space and its databases |
| Total records | Total row count across all tables in the space |
| Attachments storage | Total storage used by uploaded attachments |
| Total emails | Emails sent via automation using Teable Email Service |
Credits
Credits are Teable’s usage units for AI features and automations. They allow you to track and manage consumption of advanced capabilities in a transparent way. Credits reset every billing period and don’t roll over. What uses credits:- Automation actions – 1 credit per automation action, plus additional credits for any AI actions, based on token usage.
- AI features – Including AI Field generation, AI Chat, and App Builder. Credit consumption is calculated based on the AI tokens used by the underlying language models.
- Free: 500 credits/month
- Pro: 1,000 credits/seat/month
- Business: 2,000 credits/seat/month
Credits only apply to Teable Cloud; self-hosted editions don’t consume Teable Cloud credits and are instead limited by your own infrastructure and any external AI providers you use.
Billing Details
Displays your billing information:- Name: The billing account name
- Email: The billing email address
- Update your payment method
- Change billing address
- View payment history
The “Manage info” button opens Stripe Customer Portal in a new tab.
Invoices
View and download your billing invoices:- Scroll to the Invoices section at the bottom of the page
- Find the invoice you need in the table
- Click the download icon to get a PDF copy
- Reference: Invoice number
- Tax: Total amount including tax
- Status: Payment status (e.g., paid)
- Date: Invoice date
- Download: PDF download button
Changing Your Subscription Plan
To upgrade, downgrade, or modify your plan:- Go to Space Settings → Billing
- Click the Change plan button
- You’ll be redirected to the Plan page
- Select your desired plan level
- Choose billing cycle (Monthly or Yearly)
- Adjust the number of seats if needed
- Complete the checkout process
Available Plans
| Plan | Best For |
|---|---|
| Free | Individuals |
| Pro | Small teams & professionals |
| Business | Scaling businesses |
Canceling Your Subscription
Teable follows a “use what you paid for” cancellation policy. When you cancel a subscription, you’re not requesting an immediate service termination or refund. Instead, you’re choosing not to renew at the end of your current billing period. To cancel your subscription:- Go to Space Settings → Billing
- Click Change plan to go to the Plan page
- Find your current plan and click the cancel option
- Confirm the cancellation
FAQ
Who can access billing settings?
Who can access billing settings?
Only the Space Owner has access to billing settings. Other collaborators (Creators, Editors, Commenters, Viewers) cannot view or modify billing information.
How does Teable's pricing work?
How does Teable's pricing work?
Seats are counted based on collaborators with Editor role or higher (Owner, Creator, Editor). Collaborators with Commenter or Viewer (Read-only) roles are free of charge.
- Cloud version: Teable Cloud plans are billed per seat on a space basis. Seats are counted across the space. Charges are prorated: if you add billable collaborators partway through a billing period, you only pay for the remaining time in that period.
- Self-hosted version: Pricing is based on a monthly or annual pre-paid seat license with no storage, row, or other usage limits. Seats are counted across the entire instance. If the number of users exceeds your license limit, you will need to upgrade your plan to add more seats. See License Activation for details.
When will I be charged?
When will I be charged?
You’ll be charged immediately upon subscribing and then on the renewal date each billing cycle (monthly or annually).
How do I update my payment method?
How do I update my payment method?
Click the Manage info button in the Billing details section. This opens the Stripe Customer Portal where you can update your card or add alternative payment methods.
Will I receive a refund when I cancel my subscription?
Will I receive a refund when I cancel my subscription?
Teable follows a “use what you paid for” cancellation policy. When you cancel, you’re choosing not to renew at the end of your current billing period—not requesting an immediate service termination.Teable does not provide refunds for canceled subscriptions (both Cloud and Self-Hosted) because your service continues until the end of your prepaid period. You receive the full value of your payment by maintaining access to paid features until your subscription naturally expires.For self-hosted licenses specifically, once a license key is issued, it cannot be modified, downgraded, or refunded. This is because self-hosted licenses are issued as pre-paid, fixed-term authorizations with encrypted validation that cannot be revoked after delivery. If you need a different seat count, you would need to purchase a new license when your current one expires.For annual billing payments, the upfront annual payment, as well as each additional annual user payment and monthly/quarterly true-up payments, are non-refundable. We offer this discounted rate as a way to encourage long-term investment in Teable, which helps us hire more people, improve the product and customer experience, and support the open source project. If you’re not ready to commit, no worries; stick with monthly billing.
What happens if my payment fails?
What happens if my payment fails?
If a payment fails, we’ll notify you via email. You’ll have a grace period to update your payment method before your subscription is suspended.
What are credits used for?
What are credits used for?
Credits are consumed by AI-powered features including automation AI actions, AI field generation, AI chat, and the app builder. Each plan includes a monthly credit allocation:
- Free: 500 credits
- Pro: 1,000 credits per seat
- Business: 2,000 credits per seat
Why didn't my credits increase after adding a new collaborator?
Why didn't my credits increase after adding a new collaborator?
Credits are allocated based on your billed seat count. When you add new billable collaborators, the seat count is updated at the start of the next billing cycle. Credits for new seats are allocated at that point on a prorated basis.
Need Help?
If you have billing questions or issues:- Email us at [email protected]
- Include your space name and billing email for faster assistance