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Billing is only available in the Cloud version of Teable. Self-hosted users should refer to the License Activation documentation.

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Accessing Billing Settings

Only Space Owners have access to billing settings. To access:
  1. Click Settings in the space sidebar
  2. Select Billing under Space
Billing settings overview

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Billing Page Overview

The Billing page displays the following information:

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Current Plan

Shows your current subscription status including:
  • Subscription level (Free, Pro, or Business)
  • Price per seat (monthly or yearly)
  • Number of seats you have purchased
  • Renewal date, or the cancellation date when the subscription is set to cancel
  • A plan change already scheduled for the end of the current period
Click Change plan to open the Plan page, where you can change the plan level, the number of seats, and the credit tier.

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Usage Statistics

Monitor your space’s resource consumption with these metrics:
Data in both space trash and base trash are counted in the total record statistics. To reduce the total record count, clean up data in “Space → Trash” or “Base → Trash”.
Click Details on the Total records card to view record usage by Base. The dialog shows active records, trash records, and total records for each Base. You can open a Base trash page from the dialog, or permanently delete a Base that is already in trash.

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When a Limit Is Reached

When the space reaches a plan limit, Teable stops the action before it runs and opens the upgrade dialog, which names the limit you hit, shows how much of it you have used, and links to per-Base usage. This applies to pasting, filling, duplicating rows, creating records in bulk, importing, and uploading attachments. To continue, upgrade the plan or free up room by deleting records or attachments.

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Credits

Credits are Teable’s usage units for AI-powered features. Consumption is based on the AI tokens used by the underlying language models, and you can review the details on the Billing page. Credits reset every billing period and do not roll over. On paid plans, credits are bought per seat. Each plan card carries a credits/seat/month tier, and the space’s monthly credits are the purchased seats multiplied by that tier, shared by everyone in the space. To get more credits, buy more seats or choose a higher credit tier on the plan card. The bigger the tier, the less each credit costs. What happens when credits run out: Once your monthly credits are exhausted, AI features will be limited until the next billing cycle or until you raise the credit tier.
Credits only apply to Teable Cloud; self-hosted editions don’t consume Teable Cloud credits and are instead limited by your own infrastructure and any external AI providers you use.
The credits card shows your total credits, included extra credits, reset date, and current usage. Click Detail to open Credit usage summary, where you can filter by date range and type, view usage charts, and check usage records by name, type, model, credits, member, and date.

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Billing Details

Displays your billing information:
  • Name: The billing account name
  • Email: The billing email address
Click Manage info to open the payment portal where you can:
  • Update your payment method
  • Change billing address
  • View payment history
The “Manage info” button opens Stripe Customer Portal in a new tab.

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Invoices

View and download your billing invoices:
  1. Scroll to the Invoices section at the bottom of the page
  2. Find the invoice you need in the table
  3. Click the download icon to get a PDF copy
The invoice table shows:
  • Reference: Invoice number
  • Tax: Total amount including tax
  • Status: Payment status (e.g., paid)
  • Date: Invoice date
  • Download: PDF download button

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Changing Your Subscription Plan

To upgrade, downgrade, or modify your plan:
  1. Go to Settings → Plan
  2. Choose the billing period (Monthly or Yearly) at the top of the page
  3. On the plan card you want, pick the credits/seat/month tier and set the number of seats. The card shows the resulting monthly credits and the total price
  4. Click Subscribe, or Modify subscription on your current plan
  5. Complete the checkout or confirmation
Yearly billing is cheaper than monthly. The Plan page shows the current saving on the Yearly tab.
Changing an existing subscription goes through a confirmation page in the billing portal and then returns you to the Billing page. An upgrade applies immediately and is prorated, while a downgrade is scheduled for the end of the current billing period. A scheduled change or a pending cancellation appears in a banner above the plan cards, with Undo to keep the subscription as it is.

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Available Plans

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Seats

Seats are purchased up front, and buying ahead of your team is fine. A seat is taken by collaborators with the Owner, Creator, or Editor role in the space and its bases. Commenter and Viewer are free. On cloud plans the purchased seats are a hard limit. Teable blocks any action that would push the space past it and offers to add seats. This covers email invitations, creating an invite link with a billable role or switching a link to one, joining through such a link, adding collaborators directly, and promoting someone to a billable role. Someone who already holds a seat can join another base or change role without taking a new one. To continue, add seats on the Plan page, or give the person the free Commenter or Viewer role. Only the space owner can buy seats.

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Add-on Usage Subscriptions

In the Plan tab, Add-on usage subscriptions lets you purchase extra usage without changing the main plan. Available add-ons include:
  • Automation
  • Records
  • Attachments storage

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Canceling Your Subscription

Teable follows a “use what you paid for” cancellation policy. When you cancel a subscription, you’re not requesting an immediate service termination or refund. Instead, you’re choosing not to renew at the end of your current billing period. To cancel your subscription:
  1. Go to Space Settings → Billing
  2. Click Change plan to go to the Plan page
  3. Find your current plan and click the cancel option
  4. Confirm the cancellation
After cancellation:
  • Your subscription will remain active until the end of the current billing period
  • You’ll see a “Will cancel on [date]” notice
  • Your data will be preserved, but premium features will become unavailable after the period ends
  • You can resubscribe at any time to restore access to premium features
  • No refunds are provided for unused time

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FAQ

Only the Space Owner has access to billing settings. Other collaborators (Creators, Editors, Commenters, Viewers) cannot view or modify billing information.
Seats are counted based on collaborators with Editor role or higher (Owner, Creator, Editor). Collaborators with Commenter or Viewer (Read-only) roles are free of charge.
  • Cloud version: Teable Cloud plans are billed per seat on a space basis, and seats are bought up front for the whole space. Charges are prorated: if you buy seats partway through a billing period, you only pay for the remaining time in that period. Collaborators cannot exceed the purchased seats.
  • Self-hosted version: Pricing is based on a monthly or annual pre-paid seat license with no storage, row, or other usage limits. Seats are counted across the entire instance. If the number of users exceeds your license limit, you will need to upgrade your plan to add more seats. See License Activation for details.
For Business plans with Authority Matrix enabled, users assigned through Authority Matrix are counted as billable users.Have more questions about products or pricing? Contact sales.
On cloud plans, purchased seats are a hard limit. An invitation, invite link, or role change that would need a seat you have not bought is rejected, and Teable offers to add seats. Buy seats on the Plan page, or give the person the free Commenter or Viewer role. Within the seats you already own, inviting someone costs nothing extra and needs no confirmation. Adding a member through the authority matrix still asks for confirmation, because that path bills automatically.
Yes, until it takes effect. The banner above the plan cards names the pending change and the date it applies. Click Undo, and the subscription keeps renewing as it is.
Bulk actions are checked against the number of records they would add, rather than writing until the quota runs out. An operation that would cross the limit is rejected outright, so it never leaves half-written data in your table.
Total records and Attachments storage are floating usage metrics. Teable calculates them automatically, but after large imports, deletes, trash cleanup, attachment uploads, or attachment deletes, the page may take some time to update.If Total records still seems behind, open Details on that card and use Calibrate to recount records across all tables in the space. If Attachments storage looks inaccurate, use Calibrate on that card to recount storage for the current space. After calibration, the page may take a little time to update.
You’ll be charged immediately upon subscribing and then on the renewal date each billing cycle (monthly or annually).
Click the Manage info button in the Billing details section. This opens the Stripe Customer Portal where you can update your card or add alternative payment methods.
Teable follows a “use what you paid for” cancellation policy. When you cancel, you’re choosing not to renew at the end of your current billing period, not requesting an immediate service termination.Teable does not provide refunds for canceled subscriptions (both Cloud and Self-Hosted) because your service continues until the end of your prepaid period. You receive the full value of your payment by maintaining access to paid features until your subscription naturally expires.For self-hosted licenses specifically, once a license key is issued, it cannot be modified, downgraded, or refunded. This is because self-hosted licenses are issued as pre-paid, fixed-term authorizations with encrypted validation that cannot be revoked after delivery. If you need a different seat count, you would need to purchase a new license when your current one expires.For annual billing payments, the upfront annual payment, as well as each additional annual user payment and monthly/quarterly true-up payments, are non-refundable. We offer this discounted rate as a way to encourage long-term investment in Teable, which helps us hire more people, improve the product and customer experience, and support the open source project. If you’re not ready to commit, no worries; stick with monthly billing.
If a payment fails, we’ll notify you via email. You’ll have a grace period to update your payment method before your subscription is suspended.
AI-powered features in Teable use credits. See the credit usage details on the Billing page for the specific usage. Free spaces get 200 credits a month. On Pro and Business, you choose a credits/seat/month tier when you subscribe, and the space’s monthly credits are that tier multiplied by the purchased seats.
One AI Chat or App Builder run can include multiple processing steps. The conversation and billing page both show the total credits for that run. Work that Cuppy already completed and saved can still be used. If the final step is interrupted by an unexpected error, credits for that interrupted step are refunded automatically. You can continue working in the same conversation.
In Teable Cloud, Teable sends AI credit usage notifications to Space Owners when a space is close to or over its credit quota, or when credit usage increases sharply in a short time.For quota reminders, Teable sends a notification when the current billing period reaches 80% or 90% of the available credits.Teable Cloud may also send critical notifications for unusual usage, such as a large daily increase or a sudden burst in a short time. The system uses recent daily and hourly usage patterns, and the exact thresholds may change.The notification opens Space Settings → Billing. When available, it shows the main sources of credit usage.If the usage is expected, consider raising the credit tier or changing your plan. If it is unexpected, review the top contributor and adjust or pause the related workflow, app, or AI feature.
Credits follow the seats you have purchased, not the number of people using them. Filling a seat you already own changes nothing. To get more credits, buy seats or raise the credit tier on the Plan page.

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Need Help?

If you have billing questions or issues:
  • Email us at support@teable.ai
  • Include your space name and billing email for faster assistance
Last modified on September 4, 2026