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Billing is only available in the Cloud version of Teable. Self-hosted users should refer to the License Activation documentation.

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Accessing Billing Settings

Only Space Owners have access to billing settings. To access:
  1. Click the ”···” button in the upper right corner of the space
  2. Select Space Settings
  3. Navigate to the Billing page

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Billing Page Overview

The Billing page displays the following information:

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Current Plan

Shows your current subscription status including:
  • Subscription level (Free, Plus, Pro, Team, or Enterprise)
  • Price per seat (monthly or yearly)
  • Number of seats
  • Renewal date or cancellation date if applicable
Click the Change plan button to upgrade, downgrade, or modify your subscription.

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Usage Statistics

Monitor your space’s resource consumption with these metrics:
MetricDescription
Total collaboratorsNumber of collaborators in the current space and its databases
Total recordsTotal row count across all tables in the space
Attachments storageTotal storage used by uploaded attachments
Total emailsEmails sent via automation using Teable Email Service
Data in both space trash and base trash are counted in the total record statistics. To reduce the total record count, clean up data in “Space → Trash” or “Base → Trash”.

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Credits

Credits are used for AI features and automation:
  • Automation actions
  • AI field generation
  • AI chat
  • App builder
The credits section shows your total credits and current usage. Click Detail to view a breakdown of credit consumption by feature and month.

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Billing Details

Displays your billing information:
  • Name: The billing account name
  • Email: The billing email address
Click Manage info to open the payment portal where you can:
  • Update your payment method
  • Change billing address
  • View payment history
The “Manage info” button opens Stripe Customer Portal in a new tab.

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Invoices

View and download your billing invoices:
  1. Scroll to the Invoices section at the bottom of the page
  2. Find the invoice you need in the table
  3. Click the download icon to get a PDF copy
The invoice table shows:
  • Reference: Invoice number
  • Tax: Total amount including tax
  • Status: Payment status (e.g., paid)
  • Date: Invoice date
  • Download: PDF download button

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Changing Your Subscription Plan

To upgrade, downgrade, or modify your plan:
  1. Go to Space Settings → Billing
  2. Click the Change plan button
  3. You’ll be redirected to the Plan page
  4. Select your desired plan level
  5. Choose billing cycle (Monthly or Yearly)
  6. Adjust the number of seats if needed
  7. Complete the checkout process
Yearly billing saves approximately 17% compared to monthly billing.

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Available Plans

PlanBest For
FreeIndividuals
PlusSmall teams
ProScaling businesses
EnterpriseLarge teams & companies

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Canceling Your Subscription

To cancel your subscription:
  1. Go to Space Settings → Billing
  2. Click Change plan to go to the Plan page
  3. Find your current plan and click the cancel option
  4. Confirm the cancellation
After cancellation:
  • Your subscription will remain active until the end of the current billing period
  • You’ll see a “Will cancel on [date]” notice
  • Your data will be preserved, but premium features will become unavailable after the period ends
  • You can resubscribe at any time to restore access to premium features

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FAQ

Only the Space Owner has access to billing settings. Other collaborators (Creators, Editors, Commenters, Viewers) cannot view or modify billing information.
Seats are counted based on the total number of collaborators in your space and its databases. Inviting more collaborators will automatically increase your seat count and billing amount.
You’ll be charged immediately upon subscribing and then on the renewal date each billing cycle (monthly or annually).
Click the Manage info button in the Billing details section. This opens the Stripe Customer Portal where you can update your card or add alternative payment methods.
Please contact our support team at [email protected] for refund requests. Refund policies may vary based on your subscription type and usage.
If a payment fails, we’ll notify you via email. You’ll have a grace period to update your payment method before your subscription is suspended.
Credits are consumed by AI-powered features including automation AI actions, AI field generation, AI chat, and the app builder. Each plan includes a monthly credit allocation.

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Need Help?

If you have billing questions or issues:
  • Email us at [email protected]
  • Include your space name and billing email for faster assistance