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Available for self-hosted Business plan and above
Path: System Admin → Instance settings The Instance settings page is used to manage the core settings of the whole instance, including General settings, Email config, and the system checks shown in the Pending configuration panel.

Overview

This page mainly covers instance-level basics. The main settings are grouped as follows: To enable system emails, complete the setup in Email config.
If Notify email is not configured in Email config, the Email item in the Pending configuration panel will not turn green.

System limits

System limits shows the current instance-level limits for table data and related configuration. If you need to adjust a limit, use the environment variable shown on that page. System limits in Instance settings, showing table schema rules with effective values, defaults, and configuration sources
After changing an environment variable, restart the service for the new value to take effect.

Pending configuration

The Pending configuration panel on the right is a system checklist. It shows which important settings are still missing for the instance. Instance settings page with General settings on the left and the Pending configuration checklist on the right The checklist groups its items as follows: If these items are not completed, the instance may still open normally, but some features can remain unavailable.

Relationship to AI Settings

Instance settings shows part of the system-level checks, but it is not where you configure AI models, the AI Chat runtime, or App Builder. Go here for those settings: You can think of the split like this:
  • Instance settings: Covers the core capabilities of the instance itself
  • AI Settings: Covers AI Chat, AI fields, AI automation, and App Builder

Check order

If you are preparing a new self-hosted deployment or going live for the first time, check these items in order:
1

Check the access URL

Make sure PUBLIC_ORIGIN is configured correctly.
2

Check HTTPS

Make sure the instance already has HTTPS enabled.
3

Check email

Make sure SMTP is configured and can send emails successfully.
4

Continue with AI Settings

After the basic items are confirmed, complete LLM API and App Builder: Deployment engine in AI Settings.
This makes it easier to turn the Pending configuration items green in order and helps with troubleshooting.

FAQ

This usually means the instance is reachable, but one or more important runtime requirements are still missing. Follow the prompts in the right-side panel and complete them one by one instead of relying only on whether the page opens.
The Email item only checks whether Notify email is saved in Email config. If SMTP is configured only through environment variables, or only Automation email is configured, the item stays incomplete.
Many features that rely on an external access URL depend on it. If the configured value does not match the actual access URL, features such as imports, attachments, or redirects may not work correctly.
Last modified on October 21, 2026