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We recommend building automation examples directly in AI chat. Just describe the workflow you want, and AI will handle the full setup for you, including the trigger, actions, script, and configuration.

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Build with AI

Open the AI Chat in your table’s right sidebar and tell AI what you want. For example, you can say: “When a new high-priority ticket is created, send a Slack message to the #support channel with the ticket title and description” AI will create the complete workflow automatically. You can review the generated script, test it with real data, and enable the workflow when ready.

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Prerequisites

You need a webhook URL from your chat platform:
  • Slack: Create an Incoming Webhook
  • Discord: Server Settings → Integrations → Webhooks → New Webhook
  • Teams: Channel → Connectors → Incoming Webhook

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Manual setup

  1. Create a workflow with trigger When Record Created.
  2. Select your Tickets table.
  3. Add a filter: Priority is High.
  4. Click Test.
  5. Add an action → HTTP Request.
  6. Configure:
    • Method: POST
    • URL: your webhook URL
    • Content-Type: application/json
    • Body (for Slack): 
      {
  "text": "New high-priority ticket: <ticket title>"
}
    • Use the + button to insert the ticket title dynamically.
  7. Click Test, then enable.

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Adapting for Discord

Discord uses "content" instead of "text": 
{
  "content": "New high-priority ticket: <ticket title>"
}

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Adapting for Teams

Teams uses an Adaptive Card format: 
{
  "type": "message",
  "attachments": [{
    "contentType": "application/vnd.microsoft.card.adaptive",
    "content": {
      "type": "AdaptiveCard",
      "body": [{ "type": "TextBlock", "text": "New high-priority ticket: <ticket title>" }],
      "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
      "version": "1.2"
    }
  }]
}
Last modified on April 9, 2026