Use Cases
Create and Configure
1
Choose the field type
Click the
+ icon on the right side of the table header, then choose Rating from the field type list.2
Name the field
Enter a field name, such as “Customer Satisfaction”, “Recommendation Score”, or “Priority”.
3
Set the maximum value
The default maximum is 5. You can change it to 10 or another limit to set the available rating range.
4
Choose an icon style
Ratings use stars by default. You can choose another icon to match the meaning of the field.
Settings
Common Uses
- Product review management: Record product ratings, then filter for high-rated products.
- Service feedback: Collect customer satisfaction in support records and review service quality.
- Employee performance review: Score several capability areas in an HR review table.
- Rating plus comment: Use with a Long Text field to capture both a score and written feedback.
Notes
- Rating values can be referenced by Formula fields to calculate averages or totals.
- Before setting the maximum value, align the team on what each score means.
- If you lower the maximum value later, such as changing 10 to 5, existing scores above the new limit may not display correctly. Check historical data before changing it.