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A Rating field uses icons to show a score. It works well for customer satisfaction, product ratings, priority, idea scores, and performance reviews.

Use Cases

ScenarioGood for
Product evaluationProduct, feature, or content ratings
Service feedbackCustomer satisfaction and service quality ratings
Performance reviewEmployee, project, or vendor scores
Priority judgmentUrgency, value, or risk

Create and Configure

1

Choose the field type

Click the + icon on the right side of the table header, then choose Rating from the field type list.
2

Name the field

Enter a field name, such as “Customer Satisfaction”, “Recommendation Score”, or “Priority”.
3

Set the maximum value

The default maximum is 5. You can change it to 10 or another limit to set the available rating range.
4

Choose an icon style

Ratings use stars by default. You can choose another icon to match the meaning of the field.

Settings

SettingDescription
Maximum valueControls the rating limit, such as a 5-point or 10-point scale
Icon styleControls the rating symbol, such as star, heart, thumbs-up, or lightbulb

Common Uses

  • Product review management: Record product ratings, then filter for high-rated products.
  • Service feedback: Collect customer satisfaction in support records and review service quality.
  • Employee performance review: Score several capability areas in an HR review table.
  • Rating plus comment: Use with a Long Text field to capture both a score and written feedback.

Notes

  • Rating values can be referenced by Formula fields to calculate averages or totals.
  • Before setting the maximum value, align the team on what each score means.
  • If you lower the maximum value later, such as changing 10 to 5, existing scores above the new limit may not display correctly. Check historical data before changing it.
Last modified on May 26, 2026