Single Line Text stores short content that does not need line breaks, such as customer names, task titles, order IDs, SKUs, URLs, email addresses, or phone numbers. Values can be sorted and filtered, and formula functions can reference them for extraction, concatenation, and text formatting. For notes, summaries, or descriptions that need line breaks, use Long Text. For fixed values such as status, category, or priority, Single Select or Multiple Select is usually a better fit.Documentation Index
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Use Cases
| Scenario | Good for |
|---|---|
| Record names or titles | Customer names, task titles, product names, project names |
| IDs or codes | Order IDs, contract IDs, SKUs, external system IDs |
| Contact or access details | Company websites, email addresses, phone numbers |
| Short free text | Short notes, labels, or identifiers that cannot be listed as fixed options |
Create and Configure
Choose the field type
Click the + icon on the right side of the table header, then choose Single Line Text from the field type list.
Display Mode
Single Line Text supports four display modes:| Display mode | Good for | Click behavior |
|---|---|---|
| Default | Names, titles, IDs, and other plain text | No extra click behavior |
| URL | Web addresses | Opens the URL in the default browser |
| Email addresses | Opens the default email app | |
| Phone | Phone numbers | Opens the communication app on the device. On mobile, users can call the number directly |
Common Uses
- Customer contact management: Create a “Company Website” field and set it to URL so the website opens when clicked. Create a “Phone” field and set it to Phone so mobile users can call in one tap.
- Order or contract management: Create an “Order ID” or “Contract ID” field for search, filtering, and matching with external systems.
- Initial ticket status: Create a “Current Stage” field and set the default value to “New”. If the stage comes from a fixed workflow, use a Single Select field instead.
- Text extraction and concatenation: Reference Single Line Text in formulas to extract ID segments, concatenate display names, or normalize text format.
Notes
- Single Line Text is for short content. The Enter key usually confirms input. Use Long Text for notes, article summaries, and other long content.
- URL, Email, and Phone are display modes. The field remains Single Line Text and can still be sorted, filtered, and processed with text functions.
- Single Line Text does not limit values to predefined options. Use Single Select or Multiple Select for statuses, categories, and priorities that need consistent values.