Use Cases
Create and Configure
1
Choose the field type
Click the + icon on the right side of the table header, then choose Single Line Text from the field type list.
2
Name the field
Enter a field name, such as “Customer Name”, “Order ID”, or “Company Website”.
3
Set a default value if needed
If new records usually start with the same text, enter a Default value, such as “Pending review” or “New”. The default value is filled only when a new record is created and can still be edited later.
Display Mode
Single Line Text supports four display modes:
Display mode changes how the value appears and behaves when clicked. It does not change the field type. Interactive display can also be used for Formula, Rollup, and Lookup fields. For details, see Interactive Display.
Common Uses
- Customer contact management: Create a “Company Website” field and set it to URL so the website opens when clicked. Create a “Phone” field and set it to Phone so mobile users can call in one tap.
- Order or contract management: Create an “Order ID” or “Contract ID” field for search, filtering, and matching with external systems.
- Initial ticket status: Create a “Current Stage” field and set the default value to “New”. If the stage comes from a fixed workflow, use a Single Select field instead.
- Text extraction and concatenation: Reference Single Line Text in formulas to extract ID segments, concatenate display names, or normalize text format.
Notes
- Single Line Text is for short content. The Enter key usually confirms input. Use Long Text for notes, article summaries, and other long content.
- URL, Email, and Phone are display modes. The field remains Single Line Text and can still be sorted, filtered, and processed with text functions.
- Single Line Text does not limit values to predefined options. Use Single Select or Multiple Select for statuses, categories, and priorities that need consistent values.